Wazamba Privacy Policy

At Wazamba, we are committed to protecting the privacy and personal data of every player who visits or registers on our platform. This Privacy Policy explains how we collect, use, store, and protect your information when you access our services at wazamba.com. By using our platform — whether you're exploring the Wazamba casino login page, creating an account, or claiming a Wazamba bonus — you agree to the terms outlined in this document. We encourage you to read this policy carefully before using our services.

Who We Are

We operate Wazamba as part of Naale Limited, a company duly licensed under the Curacao Gaming Authority (Antillephone N.V., licence 8048/JAZ). Our online casino has been serving players across multiple regions since 2019, offering a secure and regulated gaming environment. If you have any questions about this policy or how we handle your data, you may contact us at support@wazamba.com.

Information We Collect

When you interact with our Wazamba online casino — whether during registration, making a deposit, or contacting our support team — we may collect the following categories of personal data:

Personal Identification Data

Full name, date of birth, and nationality
Email address and phone number
Residential address and country of residence
Government-issued identification documents (for KYC/AML verification)

Financial and Transactional Data

Payment method details (card numbers, e-wallet accounts, crypto wallet addresses)
Deposit and withdrawal history, including Wazamba withdrawal records
Transaction amounts and currency preferences (we support AUD accounts and multiple cryptocurrencies)

Technical and Usage Data

IP address, browser type, and device information
Login timestamps and session data
Gaming activity, game preferences, and engagement with promotions such as Wazamba free spins or the Wazamba casino welcome bonus
Communications with our 24/7 live chat and email support team

How We Use Your Information

We at Wazamba Casino use the personal data we collect for specific, lawful purposes. We do not sell your data to third parties. Our primary uses include:

Account management: We use your data to create and maintain your account, process your Wazamba casino login, and ensure account security.
Payment processing: We use financial data to process deposits, handle Wazamba withdrawal requests, and apply limits in compliance with our payment policies.
Identity verification: Under the 5th Anti-Money Laundering Directive, we are required to verify your identity before processing withdrawals or when our compliance team deems it necessary.
Bonus and promotion delivery: We use your data to apply relevant offers, such as the Wazamba no deposit bonus, free spins, promo codes, or other promotional rewards from our Loyalty Programme.
Customer support: We use your contact information to respond to your queries and resolve account-related issues.
Legal and regulatory compliance: We process and retain data as required by applicable gaming regulations and our Curacao licence obligations.
Marketing communications: Where you have given consent, we may use your email or contact details to notify you of new promotions, updates to the Wazamba Casino platform, or special events.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual necessity: Processing is required to fulfil the services you've requested when creating your account.
Legal obligation: We are required by law to conduct KYC checks and maintain AML compliance records.
Legitimate interests: We may process data to improve our platform, prevent fraud, and ensure a safe gaming environment at Wazamba.
Consent: For marketing communications, we rely on your explicit consent, which you may withdraw at any time.

Data Sharing and Third Parties

We may share your data with trusted third-party partners only where necessary to deliver our services. Our Wazamba casino platform works with the following categories of third parties:

Payment providers: Including Visa, Mastercard, Neteller, Skrill, MiFinity, Jetonbank, and various cryptocurrency networks — to process your transactions securely.
Game providers: We work with 50+ providers such as Pragmatic Play, Evolution, NetEnt, and Yggdrasil. These providers may receive limited technical data to ensure game functionality.
Regulatory and compliance bodies: We may be required to disclose data to licensing authorities or law enforcement agencies as required by law.
Analytics services: We use third-party analytics tools to understand user behaviour and improve the Wazamba Casino experience.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar technologies on our Wazamba platform to enhance your browsing experience, remember your preferences, and gather analytical data. Cookies help us deliver a personalised experience whether you're browsing on desktop or mobile. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our site.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by our regulatory obligations. In particular, financial and identity records may be kept for up to five years in accordance with AML regulations. After this period, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by Wazamba:

The right to access the data we hold about you
The right to request correction of inaccurate information
The right to request deletion of your data (subject to legal obligations)
The right to withdraw consent for marketing communications
The right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact our support team at support@wazamba.com. We aim to respond to all valid requests within 30 days.

Security Measures

We take the security of your personal data seriously. Our Wazamba Casino platform employs industry-standard encryption and security protocols to protect your information from unauthorised access, disclosure, or misuse. While we implement robust safeguards, no online environment can guarantee absolute security, and we encourage you to keep your account credentials confidential.

Restricted Countries and Eligibility

Our services are only available to players aged 18 and over. We do not accept registrations from users based in excluded jurisdictions, including the United States, United Kingdom, Russia, Ukraine, Sweden, and others listed in our Terms and Conditions. We collect and use location data to enforce these restrictions and ensure compliance with our Curacao licence requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you via email or a prominent notice on the Wazamba website. We encourage you to review this page periodically. Continued use of our services after any update constitutes your acceptance of the revised policy.

If you have any concerns about how we handle your personal data, please do not hesitate to contact us at support@wazamba.com. We are here to help and committed to keeping your data safe at all times.

Content updated: July 24, 2026